Toys R Us

The Leisure Plaza, 800 Grafton Gate, Milton Keynes MK9 1DL, UK
Phone: +44 1908 309001

Place Overview

Place Name Toys R Us
Average Rating 3.8
Place Address The Leisure Plaza, 800 Grafton Gate
Milton Keynes MK9 1DL
Vicinity The Leisure Plaza, 800 Grafton Gate, Milton Keynes
Phone Number 01908 309001
International Phone +44 1908 309001
Price Level 2
Place Type clothing_store, store, point_of_interest, establishment
Operating hours Monday: 9:00 am – 8:00 pm
Tuesday: 9:00 am – 8:00 pm
Wednesday: 9:00 am – 8:00 pm
Thursday: 9:00 am – 8:00 pm
Friday: 9:00 am – 8:00 pm
Saturday: 9:00 am – 7:00 pm
Sunday: 11:00 am – 5:00 pm


  • ★★☆☆☆ Dianne Rivoire

    Poor attitude of staff when she had to check a price when i was overcharged by £7.00. I was not impressed especially as it was her fault.

  • ★☆☆☆☆ Peter Ashworth

    Terrible customer service: aggressive staff member walking past me & telling me to not take an item out of its box. Having explained the box was already open, the staff member continued in an aggressive tone to not take the item out of the box & that I could see what it was from the outside. I explained again the box was already open though the staff member did not care and continued. Having addressed her aggressive attitude she said that she had asked me nicely and said please - none of which was the case. If they did not want customers to take items out of boxes, they should not have boxes that are open. If a box is already open, there is no harm in letting a customer take the item out. Having selected my items I then waited ten minutes to pay - fair enough it was busy. In getting to my turn the cashier asked if I was paying cash as their systems were down, which i was not. I stated it would have been better to explain to customers this before they waited their turn. In the time taken for me to wait I could have gone and got some cash and returned. Complete waste of my time - will not be returning to this store

  • ★★★★★ Muhammad Raghib

    Lots of fun items and toys... Wanted to buy all gor my whole family... Enjoyed being there n shopping for my nephew...

  • ★★☆☆☆ Jamal Ahmed

    Huge store but poor customer service. Some of them are very nice and happy to help you. But that huge store can not be handled with few staff.

  • ★★★★★ Alice Reading

    Lovely store. I wanted to purchase a soft toy, and upon arrival I was soon greated by a very welcoming and friendly staff member (Megan). She showed me to the correct area, providing helpful advice and conversation throughout my visit. I felt that the information given was honest and given with the best interest of the customer in mind. By the end of my short and efficient visit, I'd purchased exactly what I was looking for, and will likely return again if all staff carry a similar attitude as Megan did.

Place Location

Full Address The Leisure Plaza, 800 Grafton Gate, Milton Keynes MK9 1DL, UK
Geo (Latitude, Longitude) (52.0327892, -0.7683932)
Point of Interest The Leisure Plaza
Street Number 800
Route Grafton Gate
Postal Town Milton Keynes
Administrative Division - Level 2 Milton Keynes
Administrative Division - Level 1 England
Country United Kingdom (GB)
Postal Code MK9 1DL

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