|Place Name||Robert Eardley & Son|
43 Talke Rd
Newcastle ST5 7NL
|Vicinity||43 Talke Road, Newcastle|
|Phone Number||01782 957259|
|International Phone||+44 1782 957259|
|Place Type||car_dealer, store, point_of_interest, establishment|
|Operating hours||Monday: 8:00 am – 7:00 pm
Tuesday: 8:00 am – 7:00 pm
Wednesday: 8:00 am – 7:00 pm
Thursday: 8:00 am – 7:00 pm
Friday: 8:00 am – 7:00 pm
Saturday: 9:00 am – 5:00 pm
Sunday: 11:00 am – 4:00 pm
Terrible customer sales experience while trying to purchase a used 2 year old vehicle. I had a 140mile round trip on the back of the used car salesperson’s repeated description that the vehicle was in excellent condition, free from dents & scratches, prepped & ready to drive away. It was the exact opposite! They kept me on board all week by offering to rectify the vehicle issues, sending me photos of the remedial work which looked fine but then the sales manager admitted that they had not serviced the vehicle using genuine manufacturer parts as previously stated by the salesperson. Also unbeknown to me at the time, they continued to try and sell the vehicle while still in negotiations with me regarding its purchase. However rather than resolving matters to my satisfaction the sales manager then insisted the vehicle was sold. However, when I questioned the general sales manager regarding this underhanded approach, he said that in fact it was in their interest to walk away from the vehicle sale. I think this kind of says it all. Not even an offer to refund my petrol cost for what was essentially a completely wasted trip to this franchised dealership.
Yet another fantastic deal from Robert Eardley's This will be the second new car I've purchased from them. Good service and sales staff with quality cars at affordable prices on offer. What more could you ask for?
I just have to comment could not have been more helpful friendly would recommend anyone to go.
Same as any other car dealer say it will take 1 1/2 hours and then keep you waiting for 3
It's a garage you have to get used to; no high pressure sale, in fact you can feel ignored! However if you persevere then you find the salespersons are amenable and do their best to broker a good deal. Eventually I bought a car from them and will soon know about the after sales.
|Full Address||43 Talke Rd, Newcastle ST5 7NL, UK|
|Geo (Latitude, Longitude)||(53.0425551, -2.2429669)|
|Route||Talke Road (Talke Rd)|
|Administrative Division - Level 2||Staffordshire|
|Administrative Division - Level 1||England|
|Country||United Kingdom (GB)|
|Postal Code||ST5 7NL|
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