Beacon Electrical Home Appliance Specialist. Hotpoint, Bosch,Miele, Samsung, Dyson, AGA Rangemaster

Address:
263 Beacon Park Rd, Plymouth, Plymouth PL2 3JP, UK
Phone: +44 1752 787600

Place Overview

Place Name Beacon Electrical Home Appliance Specialist. Hotpoint, Bosch,Miele, Samsung, Dyson, AGA Rangemaster
Place Address 263 Beacon Park Rd
Plymouth
Plymouth PL2 3JP
UK
Vicinity 263 Beacon Park Road, Plymouth
Phone Number 01752 787600
International Phone +44 1752 787600
Website http://www.beaconelectrical.co.uk/
Place Type furniture_store, electronics_store, home_goods_store, store, point_of_interest, establishment
Operating hours Monday: 8:15 AM – 5:30 PM
Tuesday: 8:15 AM – 5:30 PM
Wednesday: 8:15 AM – 5:30 PM
Thursday: 8:15 AM – 5:30 PM
Friday: 8:15 AM – 5:30 PM
Saturday: 8:15 AM – 5:30 PM
Sunday: Closed

Reviews

  • ★☆☆☆☆ Hannah Wood

    Absolutely appalling experience! I tried to cancel an order 3 days after making it over the phone and was initially refused. Had to contact the Citizens Advice Bureau who said I was absolutely within my rights to cancel. After another phone call and email, manager Ashley Fletcher (who was extremely rude) said he would refund but there would be a handling fee of £99, even though they hadn't yet received the item from the manufacturer. I checked the T&Cs emailed to me, and on the website, and it turns out they were using an out-of-date law so couldn't charge any fee. They still hadn't cancelled my order by this point and I got the distinct impression they were stalling for time so the product would arrive and they could apply a different term to charge me. I sought more advice from CAB who said the case was so bad they would refer it to Trading Standards. When I rang Beacon Electrical again, Ashley and his colleague said that the charge had to be made because they are a small business. With all due respect, the size of the business is not my fault and should not be a reason to restrict my rights as a consumer. I'll be advising everyone I know in the local area not to use this business and I certainly won't go to them again.

  • ★★★★★ benjamin spear

    Very friendly and knowledgeable staff. I was happy with the competitive prices and delivery was very good too

  • ★★★★★ Richard Symons

    Ordered a fridge freezer and had it delivered early the next day. Delivery team where very polite and curtious. Sale team where know there stuff and could not do enough to help me.

  • ★★☆☆☆ John Curtin

    I ordered a washing machine from Beacon Electrical but when it was delivered the delivery men left very dirty foot marks all over the carpet. The delivery men didn't use the disposable shoe covers like most good companies use and when I phoned to complain the manager told me there was nothing he was prepared to do about it even though he apologized for it happening. Not a company I will use again.

Place Location

Full Address 263 Beacon Park Rd, Plymouth, Plymouth PL2 3JP, UK
Geo (Latitude, Longitude) (50.395559, -4.152556)
Street Number 263
Route Beacon Park Road (Beacon Park Rd)
Locality Plymouth
Postal Town Plymouth
Administrative Division - Level 2 Plymouth
Country United Kingdom (GB)
Postal Code PL2 3JP

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