DPEX Worldwide Express (S) Pte Ltd

Address:
25 Changi South Street 1, Singapore 486059
Phone: +65 6781 8888

Place Overview

Place Name DPEX Worldwide Express (S) Pte Ltd
Average Rating 1.3
Place Address 25 Changi South Street 1
Singapore 486059
Vicinity 25 Changi South Street 1
Phone Number 6781 8888
International Phone +65 6781 8888
Website http://www.dpex.com/
Place Type point_of_interest, establishment
Operating hours Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

Reviews

  • ★☆☆☆☆ Ehla Schätzchen

    terrible! when I tracked my parcel the status was delivered and signed by ME! how come?? I have not received and seen the guy who deliver the parcel! when I called their office they sounded like I received the parcel but I deny it, seriously?! why would I bother myself! with customer's rating like this lucky for you if you retrieve your parcel. Unfortunately for me I did not choose DPEX but Romwe did :/

  • ★☆☆☆☆ Gabriel Poh

    Requested for the package to be delivered to a business address. Lo and behold, the next thing I know the delivery had failed even though no attempt was made to contact me when the driver could not locate the address. Mind you there were people waiting to receive the item. Took an hour to connect to their customer service as their lines were all busy only to be told that their drivers do not attempt to contact the contact person listed for the parcel. 1) Why then do you need my name and number if you aren't going to call? 2) Why do I need to call you when the delivery fails instead of the company calling me to reschedule? Managed to reschedule delivery for the next day but was told that they only have slots in the afternoon. Asked the person why I am being penalized for their driver's mistake and somehow magically a slot opening in the morning. WONDERFUL SERVICE! BEST EVER! Would 100% recommend to anyone who finds a proper delivery experience too much of a bore.

  • ★☆☆☆☆ Michelle Lui

    DPEX has the worst delivery service I ever experienced in Singapore! So flabbergasted that even with a scheduled delivery they could still mess up the delivery. Knowing there's an issue with the delivery yet there is no sense of responsibility to inform the client about the issue! They bloody wasted 4 hours of my time. Even after contacting them about the problem, they don't even bother to help resolve the problem!! Even worse their online site falsely stated that the parcel was delivered and signed for when the delivery was not even been made successfully! Their service is TOTAL TRASH. Their so-called '13 years of reliable delivery service' is a total BULLSHIT! I will never want to use their service every again and I will definitely complaint to the e-commence site who uses their service for delivery. PLEASE DO NOT USE DPEX delivery service - TOTALLY UNRELIABLE and their Customer Service is totally irresponsible!

  • ★☆☆☆☆ ray tan

    Worst courier service encountered. Attempted delivery on 8th Jan, no calls prior or when delivery was "attempted". Rescheduled to 10th Jan, package was out for delivery at 9.55am, instructed to leave at shoe rack, waited til 10pm, nothing! Called in on 11th Jan, promised to deliver by 1pm, with a confirmation email promising the same timing. SAME THING! 10pm! NO DELIVERY YET! Status on tracking site : Out for Delivery. 13th Jan, called in again, and was told, package was still in warehouse! And best thing, all deliveryman are already out of warehouse! WHY WAS IT STILL LEFT IN THE WAREHOUSE!?? Shouldnt my package be priority since it was delayed since the 10th of JAN??? Never been so pissed with a courier service before. Please trust all reviews you read here. If you're not in a hurry for your package, you can try DPEX.

  • ★☆☆☆☆ Joshua Ho

    Probably the worst courier service in Singapore. I doubt I have to describe more.

Place Location

Full Address 25 Changi South Street 1, Singapore 486059
Geo (Latitude, Longitude) (1.3391013, 103.9716515)
Street Number 25
Route Changi South Street 1
Neighborhood Tampines
Locality Singapore
Country Singapore (SG)
Postal Code 486059

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