Helm Construction Limited

The Nurseries, New Passage Road, Redwick, Bristol BS35 4LZ, UK
Phone: +44 1454 634020

Place Overview

Place Name Helm Construction Limited
Average Rating 2.4
Place Address The Nurseries, New Passage Road, Redwick
Bristol BS35 4LZ
Vicinity The Nurseries, New Passage Road, Bristol
Phone Number 01454 634020
International Phone +44 1454 634020
Website http://www.helm.co.uk/
Place Type general_contractor, point_of_interest, establishment
Operating hours Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


  • ★☆☆☆☆ James Koppens

    Heartbroken. I don't know how this company stays in work and can only presume it's through lies and false promises. This company started a new build for me May of this year to build a new 3 bedroom detached on my side land that was left to me along with the funding. I was told by the MD called Gary Sheppard that I could trust his company and that I would be taken care of, as soon as the works started and my deposit was taken I had 3 Helm employees arrive to start the ground works one helm employee told me he was the site superviser: Asa I think he was called and only 20 a joiner by trade and would be running the site. The employees started excavating the footing and did so in the wrong position as they couldn't read the drawings due to experience: "as they told me" the job continued until I had to have building control around as I wasn't sure the footings and building works was actually being done correctly: this turned out to be true and they was asked to rectify. The MD put the phone down on me and told me building control was wrong. I know how a half built house and no electricity or water in my main house as they cut it off for unknow reasons, I have lost all my funding and the case base been reported. I feel for there next victim.

  • ★☆☆☆☆ Alison Spencer

    Shame on you! Disgusting customer service, and apauling workmanship! We've been advised to seek full deposit back from this company due to the unexceptional workmanship in the ground that building control have refused to pass! We trusted You and have been hurt! Alison

  • ★☆☆☆☆ Mark White

    Our building work started with helm on the 13th April 2015 and was due to be finished on he 2nd week of august but work actually finished at the end of November 2015 and there are still works that require finishing. We didn’t rush into selecting a builder to complete our project (two storey side extension, loft conversion and 4mtr extension at rear single storey). We had quotes from many companies but the contracts manager from helm was very convincing and sold helm as a company that could meet all of our needs. Helms quote wasn’t the cheapest but we decided to go with them on the agreement that we would remain living in the house throughout the building works. Work started on the 13th of April with two sub-contractors who moved our garage. A week after two builders from helm began work digging out the foundations, this seemed to be too few considering the size of the project and progress was slow. Unbeknown to us the contract manager had quit the firm the day after our work started and the foreman was also quitting the firm and being made to work a months notice. The foreman’s lack of interest in our job led to a catalog of errors being made including the loft conversion floor being incorrectly fitted too high, incorrect sized windows being ordered and widow heights being wrong. Damage to our property during the fitting of steelworks went unreported and when we highlighted issues that any problems were acknowledged even then they were not acted upon. We had an issues with a neighbour (access and scaffolding) which caused a delay, we were advised by the MD to take the builders off site to avoid being charged, which we agreed to do. Helm did charge us for this “overrun”. When the builders returned, progress was slow and each time this was questioned we were told not to worry. In august we went on holiday for a week and agreed to stay out of the property for another two weeks to allow the builders to regain the lost ground. After 3 weeks of being out of the house we saw little progress, at least three times the house was left unsecured. We informed Helm we needed to move back in and that we would need a working toilet / bathroom. We moved back with no kitchen, hot water or toilet, with 3 children we were left to use a camping toilet and boil a kettle for hot water. It took helm nearly a week to finally sort a toilet. The cloakroom window was plastered off line and appeared to be wonky as does the plumbing for the toilet as the waste pipe has been installed in the wrong place. The plastering in the loft conversion was poorly completed. One of the windows in the loft conversion is a single glazed skylight that does not meet building regs and is causing damp that it is damaging the plaster and window frame. This was reported to helm in November, we are still waiting for it to be replaced. The kitchen was fitted by Helms, the standard of the fit was poor with upstand edges being filed down too far and botched with filler, tool damage to the island worktop which was being used as a workbench. Kickboards were cut too short leaving gaps, the cooker hood is not properly secured to the wall. The window height in the kitchen was not correct and as a result the upstands couldn’t go all the way around the counter. The garage door lintels were not correct resulting in a wonky looking door frame this was blamed on the bricklayers. The front door to the porch was not fitted properly. We had a mist coat of paint applied, this was arranged by helm, the work was sloppy with resulting in a very sub standard finish. The replacement doors on the first floor had the handles fitted in the wrong place when this was pointed out the handles were moved and the holes were bodged with filler. We still waiting for roofing sub-contractor to return & finish work. Helm has yet to finish the kitchen & sort the window in the loft conversion. The best advice I can offer anyone thinking of a development is to avoid this firm, their communication is appalling and the only thing that is on time is their invoices.

  • ★★★★★ Laurence Phillips

    Used Helm construction for an extension project. The site wasn't the easiest in terms of access but the Helm team were very efficient, polite and very tidy. They also came in on budget and on time. We're delighted with the end result and would recommend them highly. Well done and thanks.

  • ★☆☆☆☆ alan merry

    well i thought this company was allright until pete newmes a site manager started not a nice person .they still owe me seven days money never got it

Place Location

Full Address The Nurseries, New Passage Road, Redwick, Bristol BS35 4LZ, UK
Geo (Latitude, Longitude) (51.5707815, -2.652063)
Postal Town Bristol
Locality Redwick
Administrative Division - Level 2 South Gloucestershire
Administrative Division - Level 1 England
Country United Kingdom (GB)
Postal Code BS35 4LZ

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